FAQ
Frequently Asked Questions
Do you offer free returns?
Yes — you can return any product within 14 days if you're not satisfied, no questions asked.
How long does shipping take?
Shipping typically takes 2–10 business days within Australia, but delivery times may vary depending on the stock location of the item and your delivery address. You'll receive a tracking number as soon as your order ships.
Do you ship internationally?
Currently, we only ship within Australia, but we’re working to expand internationally soon.
Is your website secure?
Yes, mogico.com.au uses secure, encrypted technology to protect all your personal and payment details.
What if my item arrives damaged?
We’ll replace it at no cost to you. Just send a photo and your order number to support@mogico.com.au.
How can I contact customer service?
You can email us at support@mogico.com.au or use our Contact Us page.